Dubai Property Owners Get Support for Outstanding Service Fees with New Initiative
As part of its commitment to global competitiveness and community well-being, the Real Estate Regulatory Agency (RERA), a subsidiary of the Dubai Land Department (DLD), has introduced the “Tayseer” initiative to assist in settling outstanding service fees.
Through this initiative, unit owners can clear their overdue service fees with flexible payment plans, offering a minimum six-month installment option in coordination with jointly owned property (JOP) management companies.
Flexible Payment Plans for Service Fees
This move aims to reduce financial pressure on property owners while enhancing financial stability in the real estate sector.
The Tayseer initiative fosters community collaboration by providing financial solutions that contribute to social and economic stability, ultimately improving the quality of life across Dubai.
Following discussions between RERA and JOP management companies, registration for the initiative was opened for two months. Companies that join have agreed not to initiate enforcement actions against unit owners during the payment period.
So far, 19 companies have signed up, highlighting the sector’s dedication to supporting property owners and ensuring financial sustainability in jointly owned communities.
Strengthening Real Estate Sustainability
Mohammed Ali Al Badwawi, Acting CEO of RERA at DLD, emphasized that the initiative reflects the department’s commitment to enhancing market readiness and fostering public-private partnerships.
“Dubai Land Department continues to introduce impactful initiatives that align with market dynamics and address the needs of property owners and investors. Tayseer is part of our vision to provide proactive, customer-focused services that balance economic and social priorities,” he said.
The initiative aims to:
- Reduce service fee-related disputes at the Rental Disputes Center
- Minimize complaints and improve service fee management efficiency
- Enhance property owners’ experiences with seamless payment options
- Promote long-term sustainability in the real estate sector
Aligning with Dubai’s Real Estate Strategy 2033
Tayseer aligns with the Dubai Real Estate Sector Strategy 2033, ensuring sustainable and flexible service fee payment options in partnership with management companies. This supports owners’ financial and investment goals while ensuring timely payments.
The initiative also enhances cooperation among key stakeholders, focusing on proactive planning to prevent disputes before they escalate to legal action.
Supporting Key National and Local Priorities
Tayseer contributes to three major objectives:
- Strengthening Dubai’s global appeal by fostering an investment-friendly environment
- Promoting sustainability by enhancing trust and transparency in the real estate market
- Advancing service excellence to improve customer, employee, and partner satisfaction
RERA encourages all property owners to connect with their management companies to take advantage of this initiative and urges more management companies to participate in supporting this effort.
